Refund policy

Warranty Claims

All our products come with a manufacturer's warranty. To initiate a warranty claim, please contact our team directly. We will provide you with the necessary information to get your equipment serviced or repaired. Unauthorised repairs will void your warranty.

• Warranty Exclusions: Warranty claims do not cover:

  • Damages from misuse, improper installation, or accident.

  • Consumable parts like seals, blades, or bulbs.

  • Travel time for technicians to remote areas.

  • Repairs conducted outside of normal business hours unless pre-authorised.

Need Assistance?

For any questions about delivery, specific shipping quotes, or to discuss special delivery arrangements, please contact our friendly team located right here in Greenslopes, Brisbane. We're happy to help you find the best solution for your needs.